Delete your account

The Practice Journal, by KI Technologies Inc.

An account is optional. If you never signed in, there is no account to delete: your journal lives only on your device, and deleting the app removes it.

Option 1: in the app (fastest)

1. Open The Practice Journal on your iPhone or Android phone and sign in.
2. Go to Settings, then Account.
3. Tap Delete Account and confirm.

Your account is deleted straight away.

Option 2: by email (no app needed)

Email hello@thepracticejournal.com from the email address you signed in with, with the subject "Delete my account". If you signed in with Apple and hid your email, tell us that and we will help you confirm it is you. We delete the account within 30 days and email you when it is done.

What is deleted

• Your sign-in account (email, name from Apple or Google sign-in, and account ID).
• Your account record: the journeys, bundles or All-Access unlocked on your account, and the codes you claimed.
• Any email-list signups linked to your email, if you ask.

What is kept, and why

• Website order records (order number, items, amount, email and shipping address) for up to 7 years, because tax law requires it. They are not used for anything else.
• Purchases made through the App Store or Google Play stay with your Apple or Google account. You can get them back at any time with Restore Purchases, with or without our account.

Journeys bought on the website or unlocked with a code belong to the account, so deleting the account removes them. Your journal entries are never on our servers, so they stay on your device until you delete the app.

See also our Privacy Policy.